Showroom closed for remodel 7/1 to 7/18
Click Here or Call (703) 657-0477 for an Immediate Price Quote.

Home » Videos

Videos

Cleaning the Glass, Fireplaces with Louvers

Gas units follow this procedure to clean the glass. Units may have a faceplate installed rather than louvers. Refer to your owner’s manual for detailed instructions. A white film may develop on the glass after the first few fires. This film should be cleaned off. Glass should always be cool to room temperature before any cleaning is attempted.

Flip down the bottom louver, remove the top louver by grasping the sides and pulling forward. Remove the two screws at the bottom of the door. Lift the glass door up from the sides. With the door lifted up 45 degrees, lift it up and off the unit. If the glass in your unit is not secured with screws, refer to your owner’s manual. Clean the glass with a soft cleaning cloth and fireplace glass cleaner, available at your authorized dealer. Put a small amount on the cloth and wipe it around in a swirling motion until the cloth glides easily. This should take a minute or two. Buff off the cleaner residue with a new soft clean cloth. Reinstall the glass door and louvers. If necessary, refer to the owner’s manual for detailed instructions.

Cleaning & Maintaining your Wood Stove

Wood units require the following procedures to keep them clean and well-maintained. When the stove is burning on a constant basis, the ashes should be removed every few days. Clean ashes before there is an excessive buildup around the startup air housing. Never allow the ashes to build up to the loading doors. Ashes should only be removed after the fire has died down. Hot embers may still be found, so use caution when removing ash. Leave one half to one inch of ash on the bottom of the firebox. This creates an insulating layer, and will help with an easier start and more uniform burn of your next fire. Dispose the ash in a metal container with a tight-fitting lid on a non-combustible surface. Never place ashes directly in your household garbage. To clean the glass, make sure that your stove has cooled down to room temperature. Open the door. Clean the glass with a soft, clean cloth and fireplace glass cleaner available at your authorized dealer. Put a small amount on the cloth and wipe it around in a swirling motion until the cloth glides easily. Let the cleaner dry. This will take a minute or two. Buff off the cleaner residue with a new, soft, clean cloth. It is important to keep your stove free from creosote to prevent chimney fires. The following steps will keep your stove free of creosote. Burn the stove with the draft control wide open for ten to fifteen minutes every morning during the burning season. Every time you add new wood to the stove, reopen the damper to the full open position for ten to fifteen minutes. Never burn green or wet wood. Burn a small hot fire rather than a large smoldering fire. Inspect your chimney and chimney connection every two months during the heating season. Finally, have your chimney cleaned professionally twice a year.

Lighting The Pilot: Fireplaces with a Piezo Lighter

Gas units are equipped with a Piezo igniter. Follow this procedure to light the pilot. Units may have a faceplate rather than louvers. Refer to your owner’s manual for detailed instructions. Flip down the bottom louver. Remove the top louver by grasping the sides and pulling forward. Remove two screws at the bottom of the glass door. Lift the glass door up and off the unit. Push the gas control knob in halfway, and turn the knob counterclockwise to the pilot position, pushing the gas control knob all the way, and at the same time pushing the igniter button several times until the pilot lights. Keep holding in the gas control knob for approximately one minute then release. If the pilot does not remain lit, repeat this procedure. If the pilot does stay lit, depress the gas knob halfway. Turn counterclockwise to the on position. Reinstall the glass door. Reinstall the top louver and close the bottom louver. Turn on the burner via the wall switch or remote control.